Terms & Conditions

This website is owned and operated by Let’s Get Grazin’ (ABN 88 775 346 115). Below, we have set out our Terms and Conditions for the use of our website and event/ catering services. All users must read these terms carefully before placing an order with us. Any use, in the below, of ‘we’, ‘our’ or ‘us’ refers to Let's Get Grazin’. By using this website, you acknowledge that you have read and agree to these terms and conditions. We have the right to make any necessary updates and changes to our website at any given time. It is your responsibility to check this page for any modifications.

 

COVID-19 ACTION PLAN

At Let’s Get Grazin’, our highest priority is to ensure that our employees' and customers' health and wellbeing are protected by following and implementing all Victorian government guidelines. We have implemented measures to ensure standards are met, including team members wearing medical-grade protective gloves and masks when preparing orders. Additionally, Let’s Get Grazin’ provides contactless delivery for orders.


PRODUCE

Our specialty grazing range is made with the finest of locally sourced ingredients subject to seasonality and product availability. All our boxes may contain nuts, gluten, egg, citrus, and dairy or traces of the before-mentioned. If there are any specific dietary requirements, please contact us before placing an order, and we can do our best to accommodate. Whilst every effort is made to accommodate various dietary needs, we cannot guarantee an allergen-free environment.

Product design, colors, and flavors may vary from images supplied on our website at the discretion of Let’s Get Grazin’. We reserve the right to substitute products of equal or more excellent value.

 

CONSUMPTION/ NON-LIABILITY FOR RISK

All products must be consumed within 3 hours of receiving. If not being eaten immediately, the box or platter should be refrigerated. Please note that the consumption of said products beyond the said period shall be at your own risk.

Let’s Get Grazin’ shall not be liable for any resulting damage, injury, or sickness whatsoever, whether remote or proximate, for failure to consume the same within said period or for the customer’s inability to take health, safety, and hygienic measures in the consumption and handling thereof. 

 

INCORRECT AND INCOMPLETE ADDRESSES

When placing an order with us, please ensure all details provided are correct and accurate. If you have provided us with an incorrect or incomplete delivery address and delivered your order to the address provided, we take no responsibility for these errors. Additional delivery fees and product replacement fees if your boxes need to be replenished may be applied. 

 

PROMOTIONS/ GIVEAWAYS

Let’s Get Grazin’ may occasionally run promotional offers for our customers. Such special offers may include but are not necessarily limited to special prices, discount codes, or other giveaways. Each promotion will run for a limited time only and may have conditions or guidelines, which must be fully complied with, without exception, to redeem the promotion validly.

Some promotions may require you to share personal information with Let’s Get Grazin’. Any information shared in this capacity will be dealt with at all times, following our Privacy Policy. Please refer to this policy for more details. Prizes won in promotional giveaways are not transferable or redeemable for cash.


ORDERING & PAYMENT

All bookings must be placed 48 hours in advance via our website www.letsgetgrazin.com.au and payment types accepted are credit cards. Full payment is required to book your event date. Cancellations without 48hr notice will incur a 50% cancellation fee. Please see Cancellations & Refunds for more information.

 

ALLERGIES

It is your responsibility to notify us of any allergies whilst placing your order. We are not liable if this information remains undisclosed. Halal, Vegetarian, Gluten-Free, Dairy-Free, Vegan & Nut Free options will incur an extra $10.00 fee.

 

LIQUOR LICENCE TERMS AND CONDITIONS

Under the Liquor Control Reform Act 1998, it is an offense. To supply alcohol to a person under the age of 18 years (Penalty exceeds $19,000). For a person under the age of 18 years to purchase or receive liquor. (Penalty exceeds $800)

You must be over 18 years of age to purchase liquor from the Let’s Get Grazin’.

Liquor cannot be delivered and left at unoccupied premises.

 

ONLINE STORE TERMS 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 

You must not transmit any worms or viruses or any code of a destructive nature. 

A breach or violation of any of the Terms will result in an immediate termination of your Services. 


GENERAL CONDITIONS 

We reserve the right to refuse service to anyone for any reason at any time. 

You understand that your content (not including credit card information) may be transferred unencrypted. You involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use the service, or access the service or any contact on the website through which the service is provided. Without express written permission us. 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

 

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION 

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify this site's contents at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

 

MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice. 

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service. 

 

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. According to our Return Policy, these products or services may have limited quantities and are subject to return or exchange only. 

We have made every effort to display the colours and images of our products that appear at the store as accurately as possible. We cannot guarantee that your computer monitor's display of any colour will be accurate. 

We reserve the right but are not obligated to limit our products or Services' sales to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected. 

 

ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing or shipping address. If we change to or cancel an order, we may notify you by contacting the email and billing address/phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. 

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed. 

For more detail, please review our Refund’s Policy. 

OPTIONAL TOOLS 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

We may also, in the future, offer new services or features through the website (including the release of new tools and resources). Such new features and services shall also be subject to these Terms of Service. 

 

THIRD-PARTY LINKS 

Certain content, products, and services available via our Service may include materials from third parties. 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant it. We will not have any liability or responsibility for any third-party materials or websites or any other materials, products, or services of third parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party. 

 

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS 

If at our request, you send individual-specific submissions (for example, contest entries) or without a recommendation from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

 

We are and shall be under no obligation:

  1. To maintain any comments in confidence.

  2. To pay compensation for any comments.

  3. To respond to any comments.

  4. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable violates any party’s intellectual property or these Terms of Service. 

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or another personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party. 

 

PERSONAL INFORMATION 

Our Privacy Policy governs your submission of personal information through the store. To view our Privacy Policy. 

 

ERRORS, INACCURACIES, AND OMISSIONS 

Occasionally there may be information on our site or the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

 

PROHIBITED USES 

In addition to other prohibitions as outlined in terms of service, you are prohibited from using the site or its content:

  1. For any unlawful purpose.

  2. To solicit others to perform or participate in any illegal acts.

  3. To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

  4. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  6. To submit false or misleading information.

  7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet.

  8. To collect or track the personal information of others.

  9. To spam, phish, pharm, pretext, spider, crawl, or scrape.

  10. For any obscene or immoral purpose.

  11. To interfere with or circumvent the service's security features or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses. 

 

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results obtained from the service's use will be accurate or reliable. 

You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall Let’s Get Grazin’, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law in such states or jurisdictions. 

 

TERMINATION 

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. 

These Terms of Service are practical unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site. 

Suppose in our sole judgment you fail, or we suspect that you have been unable to comply with any term or provision of these Terms of Service. In that case, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and accordingly, may deny you access to our Services (or any part thereof). 

 

ENTIRE AGREEMENT 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service). 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

 

GOVERNING LAW 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed following Australia's laws. 

 

CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time on this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

 

CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at admin@letsgetgrazin.com.au.